Privacy Policy
Effective Date: 1st August 2025
Woof Dog Walking and Pet Sitting is committed to protecting your privacy and complying with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose personal information provided by individuals through our website and services.
By using our website or engaging our services, you consent to the collection and use of your personal information in accordance with this Policy.
1. Collection of Personal Information
We only collect personal information that is voluntarily provided by individuals when they:
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Submit an enquiry through our website contact form
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Request or book our pet care services
The types of information we may collect include:
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Full name
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Contact information (email address, phone number, home address)
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Details about pets (e.g., name, breed, care requirements)
We do not collect any non-identifiable data such as IP addresses, browsing history, or analytics data. We also do not use cookies or tracking technologies on our website.
2. Purpose of Collection
We collect and use your personal information for the following purposes:
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To respond to your enquiries
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To coordinate and deliver dog walking and pet sitting services
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To communicate with you regarding bookings or service updates
We will only use your personal information for the purposes for which it was provided, unless otherwise required or permitted by law.
3. Disclosure Information
We respect your privacy. Your personal information will not be sold, rented, or shared with any third party under any circumstances, except where required by law (e.g., in response to a court order or legal obligation).
4. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of secure systems to store and manage any data you provide.
However, no data transmission over the internet can be guaranteed as completely secure. Accordingly, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
5. Access and Correction
Under the Privacy Act, you have the right to request access to or correction of your personal information held by us. To do so, please contact us directly using the details at the bottom of the page.
We will take reasonable steps to ensure your information is accurate, up-to-date, and complete.
6. Minors
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental or guardian consent.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated policy will be published on our website with a revised effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
Woof Dog Walking and Pet Sitting
📧 Email: emma.woofwalking.sitting@gmail.com
📞 Phone: 0452 093 820 | 0405 914 667