Terms & Conditions

Terms & Conditions

By accessing or using this website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any of these terms, please refrain from using the website or our services.

​

​

This website offers pet-related services including but not limited to dog walking, pet sitting, and training, as well as affiliate-linked products sold through Amazon.

All bookings for services are subject to availability and may require confirmation via email, phone, or direct message. We reserve the right to decline or cancel any service booking at our discretion.

​

​

All products listed on this website are fulfilled by Amazon or Amazon-associated sellers. We do not ship or handle these products directly. All shipping, returns, refunds, and warranty claims are subject to Amazon’s policies and handled through their platform.

​

​

For services, payment must be made in full by the agreed date (prior to or upon delivery of service). Accepted payment methods include:

• Cash

• Bank transfer

Late payments may result in service cancellation or additional fees.

​

​

Service cancellations must be made at least [insert your cancellation notice period – e.g. 24 hours] in advance to be eligible for a full refund or reschedule. Short-notice cancellations may incur a cancellation fee.

Product refunds are managed by Amazon in accordance with their refund policies.

​

​

By booking a service, you agree to:

• Provide accurate and up-to-date information

• Ensure your pet is safe, vaccinated, and non-aggressive (unless otherwise arranged)

• Notify us of any health issues, medication needs, or behavioural concerns

We reserve the right to decline service to pets that pose a risk to our staff or other animals.

​

​

All content on this site—including text, images, branding, logos, and designs—is the property of Woof and may not be reproduced, copied, or used without permission.

​

​

While we take every precaution to care for your pet as if they were our own, we are not liable for:

• Unexpected injuries or health incidents

• Behavioural actions beyond our control

• Delays, losses, or damages related to third-party services (e.g. Amazon shipping)

Pet owners are responsible for maintaining valid insurance for their pets and property where applicable.

​

​

We may revise these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with a revised “Last Updated” date.

​

​

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 emma.woofwalking.sitting@gmail.com

📞 0452 093 820